Local telecoms company Sure is encouraging its employees to think about their mental health and wellbeing and has introduced drop-in sessions run by mental health first aiders.
The launch of the drop-in sessions coincides with Mental Health Awareness Week, which is organised by the Mental Health Foundation and runs from 13 to 17 May.
The sessions will take place weekly and are open to all employees to confidentially discuss any aspect of mental health with a qualified mental health first aider from Sure.
Sure has 22 mental health first aiders among its workforce in the Channel Islands and Isle of Man and they have undergone specialist training to increase their awareness of mental health issues and address any queries or concerns their colleagues may have. They are equipped with the knowledge to signpost employees to relevant services if they want further guidance or advice.
Sure is marking the week by running a range of optional activities for employees, including an introduction to mindfulness, a group walk and sessions that provide tools for addressing mental health issues.
Lucienne De La Mare, HR director at Sure, said: “Mental health problems can affect anyone at any time so we’ve introduced drop-in sessions to give our employees a safe space to discuss anything relating to mental health.
“Mental Health Awareness Week is a great time to start conversations about mental health but our commitment to the mental wellbeing of our employees is a long-term one and that’s why we’ve run training programmes on mental health awareness, trained mental health first aiders and provided a forum to talk about wellbeing.”
Sure’s customers were found to be the happiest in the Channel Islands by a 2018 study carried out by the independent regulator, CICRA.
Mrs De La Mare recognised the link between happy customers and happy employees: “We’re proud that our customers enjoy the service we provide but realise that none of that would be possible without having happy and healthy employees.
“Sure employs more than 200 people in Guernsey and we have a duty of care to each of those employees. Starting the conversation about mental health is just one of the ways we work with our employees to provide a positive working environment for them that ultimately leads to an excellent customer experience.”
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