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Terms and Conditions

Sure’s General Terms and conditions apply to all its products and services. Service Specific Terms and Conditions will also apply depending on the Sure service or product you are receiving from us.

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Archive

Business and Managed Services

Sure Connect for Microsoft Teams Terms and Conditions-  August 2024

Sure Cloud Voice Terms and Conditions- August 2024

Session Initiation Protocol ( SIP) Terms and Conditions - December 2021

Cloud Voice Terms and Conditions - November 2021

Business Discount Terms and Conditions - June 2013

CPE - Maintenance Response Terms and Conditions - June 2013

Customer Premises Equipment Terms and Conditions - June 2013

Disaster Recovery Terms and Conditions - November 2015

Dual Parenting Terms and Conditions - June 2013

Ethernet Connect Terms and Conditions - June 2013

Maintenance Agreement - Repair Terms and Conditions and Service Schedule - June 2013

Managed Networks Essential Level Support Service Terms and Conditions - January 2014

Private Circuits Terms and Conditions - September 2021

Sure Disaster Recovery Centre Terms & Conditions - March 2020

Microsoft Office 365 Terms and conditions - April 2021 

Microsoft End User Terms and Conditions

Security Controls Cloud Services  - Dec 2022

List of Subcontractors - Dec 2022

Internet IP Feeds Terms and Conditions - August 2017

 

Data Centre Services

Data Centre General Terms and Conditions - December 2022

Data Centre Tape Backup Terms and Conditions - June 2013

Data Centre Bandwidth and Network Access Terms and Conditions and SLA - June 2013

DDoS Attack Mitigation Service Terms and Conditions - May 2021

Evault Agent Software End User License Agreement - August 2014

RedHat Enterprise Linux and RedHat Applications - November 2010

Software Terms for Customers Using Software Services Involving Microsoft Software (Previously Foreshore) - November 2013

The Prolexic Terms and Conditions DDoS Protection

Virtual Server Terms and Conditions - June 2013

Products and Services No Longer Marketed

Sure 2021/22 Directory Design the Cover Competition - June 2021

125 Years Exhibition Quiz Competition - June 2021

Samsung Cash Back Promotion - June 2021

Samsung S21 Google Play £150 voucher offer - April 2021

March Promotions Terms and Conditions - March 2020

Free 4G Tablet Promotion Terms and Conditions - July 2019

Free Broadband Speed Upgrade Offer (Alderney) Terms and Conditions - March 2018

Pay As You Go Mobile Broadband Terms and Conditions - July 2017

Pay Monthly Mobile Broadband Terms and Conditions - July 2017 (contracts taken out prior to 11th July 2019)

Pay Monthly Mobile Roaming Boosters Terms and Conditions - August 2017

Premium Broadband Promotion Terms and Conditions - October 2015

BlackBerry Enterprise Solution Terms and Conditions - June 2013

BlackBerry Internet Solution Terms and Conditions - June 2013

EasySMS2 Terms and Conditions - June 2013