Mobile Pay As You Go by Sure
Looking for a flexible way to use your mobile? With Pay As You Go, there’s no monthly fee and you won’t need to sign any contract. It comes in two different options, Rewards and Classic. To get started, pick up a SIM card from the Sure shop or one of many other locations around the island.
Don't worry about running out of data. Browse, watch, listen and play to your hearts content with unlimited data when you top up from just £5 with MySure or the MySure App†.
Rewards
With Rewards, the more you top up, the more you get and the longer your credit will last.
Top up by using the My Sure app or by logging into My Sure to receive UNLIMITED DATA.
If you are not using MySure or the My Sure App to top up, calls and text allowances and validity remain the same, the data allowance will be 5GB for £5, 10GB for £10 and 20 GB for £20 top ups.
Your minutes, texts and data can be used to call and text any local mobile when you're on the Sure network and calls to other Sure mobiles in our other islands. Here's what it will cost for other calls or when your rewards have run out.
**Minutes are to local mobiles.
Classic
Don’t use much data? Want a plan that lets you call friends and family off the island for less? Our Classic plan is for you. You can top up when it suits you and enjoy big discounts on our standard rates. Calls to the UK, ROI, Channel Islands and Isle Of Man mobiles are just 5.25p per minute*, with standard rates of 5.25p per text and 5.25p per MB of data.
Top up on the go
If you’ve already got a SIM, it’s never been easier to top up fast when you’re on the move. Register for MySure, where you can store your card details securely.
In a rush? Instant top up with your credit or debit card. Or have access to your account 24/7 with the My Sure app . Available now for iOS and Android. Simply download for free and enjoy easy access at home or on-the-go.
To find out more about topping up options visit Help & Support.
Save on calls to Poland, Latvia and Portugal
Whether you choose Classic or Rewards, you’ll also get great rates to call these popular destinations. It’s just 5p per minute to call mobiles or landlines (plus a 15p connection charge).
If you are an existing PAYG customer and would like to change your PAYG plan you can do this by text. If you want to switch to Classic plan, text 8888 with "Classic". Or if you want to switch to the Rewards plan, just text "Rewards" to 8888.
And the best phones
Looking for the latest iPhone or Android? With all the latest models available from brands like Apple, Samsung and Sony on a range of price plans, your dream phone is waiting.
Get Happy. Switch to Sure Mobile.
Sure customers in Guernsey scored highest for overall satisfaction with our mobile, broadband and landline services compared to our competitors – that’s according to the Channel Islands Competition and Regulatory Authorities (CICRA’s) independent Telecoms Satisfaction Survey**.
Great coverage
Don’t worry about losing your signal and missing that important call or email. Our 4G network covers 99.5% of the landmass of the Bailiwick of Guernsey, based on outdoor coverage***.
† Available on the Pay As You Go Rewards plan only. Subject to Fair Usage Policy of 1GB of data per day. Once 1GB has been exceeded, speeds will reduce to 5Mbps. In order to keep your service active, you must top or make a chargeable call, text or data session at least once every 90 days. Ts&Cs apply.
* Plus 15p connection charge
**Source: CICRA Telecoms Customer Satisfaction (conducted June/July 2018) – ‘Overall Satisfaction’: 88% Sure (175 customers), 84% Airtel (43), 78% JT (45).
*** Mobile coverage: 99.5% coverage figure is based on outdoor locations of the Bailiwick of Guernsey. Source data is a computer-generated prediction obtained from Atoll, Sure’s network planning tool, as of 3 May 2017. In addition, Sure mobile engineers have undertaken drive testing in built up locations to validate the Atoll results. Coverage and speed may be affected by factors such as building materials, tree cover, other physical objects and weather conditions as well as how many other people are using the network. These results are a guide and not a guarantee of service. To access 4G speeds, you will need a 4G compatible device.
