Check if you can get fibre
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Which Sure Fibre plan is right for you?
Our fibre plans are always unlimited, so you can use your broadband as much as you like.
You'll love our new and improved speeds too - with upload speeds the same as download speeds.
With our low-cost fibre, you can stream up to 3 devices at the same time, with unlimited data. Great for small homes with a small number of devices to connect.
Want to binge your favourite series while the kids have a movie night? No problem! Perfect for small households to stream up to 5 devices simultaneously.
Our superfast connection with unlimited downloads and uploads. Stream up to 10 devices at the same time and enjoy high speeds to maximise your online experience.
Stream to your heart’s content with crystal clear 4K resolution TV, ultrafast home working, and the capacity to stream up to 15 devices at one time.
If you’re a large household you’ll love our Gigabit fibre. A busy household is a happy household when you can stream on 15+ devices simultaneously.
Download the latest AAA games in minutes. Got 30+ devices to connect? We’ve got you covered with Hyperfast Fibre.
Want the best? Hyperfast Plus is the fastest broadband in Guernsey with 2Gbps download and upload. Connect up to 100 devices to our premium router.
Not sure which speed to take?
If you’d like to talk about fibre face-to-face – or anything else WiFi related, we can visit you in the comfort of your own home and answer all of your questions.
You can book an appointment online or call us between 8am and 7pm:
Glen Falla on 07781 130 090 or glen.falla@sure.com
Tom Pinsard on 07781 117 127 or tom.pinsard@sure.com
Get your WiFi ready for fibre
How to get ready for fibre
- Choose a double power socket for your fibre equipment to be plugged into
- Improve your WiFi with our handy hints
- Choose a central place for your router
- Note any WiFi issues to talk to our Home Tech team about
Drop-in
If you’d like to talk to us about switching your landline and/or broadband to fibre, drop into our High Street shop to speak to our dedicated Fibre team.
Or chat to us on 01481 700700 or email us for more information.
Installation
Installing fibre broadband needs a Sure engineer to visit your home to talk through the best options for the equipment you need. If you'd like your equipment in a specific room, this may cost extra* if more cabling is required. If you are renting, please make sure you have the homeowner's permission before your installation.
Orders are completed by email after an engineer visit. Please read these confirmation emails carefully, and remember they may go into your junk or spam folder.
Speeds to exceed your needs
Ultra HD entertainment. Better working from home. More ways to stay connected. Fibre broadband from Sure opens up a world of possibilities.
Multiple Devices
Stream, game, shop and download movies on multiple devices, all at the same time.
Future Proofed
Fibre optic cables are extremely resilient which will future-proof your home’s connectivity for years to come, as well as providing a more reliable broadband experience.
Free to switch
Our engineers will visit your home and do all the work for you, for free.
And we will keep you connected to your current provider until the day of your switch.
What our customers say
"These faster speeds are great. My daughter ran downstairs to tell us she had downloaded the new Bond in 1 minute 12 seconds, compared to 40 minutes! The installation process wasn’t disruptive at all. The engineers were fantastic, explaining the technology and answering all our questions."
Sure Fibre's first customers Royston and Caroline Gallie
Local Experts
Our expert local engineers are bringing amazing back to Guernsey, using the very latest technology. Because even though we live on a small island, we believe in big dreams. That’s why we’re building our fast, reliable fibre network - to enable communities and small businesses to thrive.
Great for working from home
Watch what small business owner Ian Dodsworth says about how his 100Mb Fibre broadband package improved browsing speeds and his experience of working from home.
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All speeds shown are average.
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Sure’s is the only Channel Islands network capable of 2Gbps average speeds. Other Channel Islands operator’s networks cannot achieve average speeds above 950Mbps.
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To achieve speeds of 1001 Mbps (1Gbps) or higher you will need to use our Premium router which is capable of supporting speeds up to 2.5Gbps.
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There is no connection charge to switch to fibre broadband. Your monthly charge depends on which Sure Fibre Broadband and Router you choose.
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Prices include Sure Home phone (landline).
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*Charges for non-standard installation are £32.50 per half hour, plus cost of materials, which will be defined at the time of survey by our engineer and communicated to you.