Unlimited copper broadband plans
Copper broadband starting at £50.07 per month including landline. Sure broadband plans are always unlimited, so you can download as much as you like.
Existing Customer New Customer
Prices may increase annually in July, in line with the latest Retail Price Index (RPI) figure published by the States of Guernsey.
Find out if you can get faster broadband
Use our line checker to find out. All speeds depend on the distance your internet connection has to travel from the local telephone exchange to reach your home.
Bundle mobile and broadband – save £369
Get both your mobile and broadband from Sure and save £10.25 per month - that's £369 over a 36-month plan. Sign up now – we'll be in touch soon to finalise your Bundle.
Bundle: see how much you'll save
Sure Saver
1GB Data / 250 mins to CI, UK & RoI / 250 worldwide texts / Max speed
Unlimited Basic
Unlimited data, mins & texts / 3Mbps speed / Unlimited worldwide texts / 1GB UK, EU & USA roaming data
Unlimited Standard
Unlimited data, mins & texts / 10Mbps speed / Unlimited worldwide texts / 3GB UK, EU & USA roaming data
Unlimited Max
Unlimited data, mins & texts / Max Speed / Unlimited worldwide texts / 5GB UK, EU & USA roaming data
Standard
34Mbps
Regular price: £60.04 a month*Superfast
53Mbps
Regular price: £69.98 a month*Ultrafast
87Mbps
Regular price: £82.42 a month**Available when Saver or Unlimited Pay Monthly Mobile Plans, Unlimited Standard Broadband or faster services and Sure landline are all on the same account. Connection fees may apply. You will receive a monthly credit toward your bill of £10.25 for 24 or 36 months. This credit will be applied starting from the first complete month of service. Prices may increase annually in July, in line with the latest Retail Price Index (RPI) figure published by the States of Guernsey. T&Cs Apply.
WiFi to all corners of your home
Do you struggle to get a WiFi signal in some parts of your home? A Mesh WiFi extender can help - by pushing the signal even further, so you can get rid of those WiFi dead spots and stay connected to the strongest signal as you move around your home.
Want to know more? Get in touch.
FAQs
Your broadband is your connection to the internet. It is delivered to your home via fibre and/or copper cables. The broadband cable comes into your home to a home gateway router.
You access the internet via your home gateway router either with a wired connection (using an ethernet cable to connect your device directly to your router) or with a wireless connection (whereby a WiFi signal is transmitted from your router and connects with WiFi-enabled devices, such as smartphones, tablets and TVs.
WiFi6 is designed to increase overall network efficiency, which increases network capacity and allows several devices with various bandwidth requirements to connect to your WiFi at the same time.
WiFi data travels along frequency bands, and each frequency band is made up of component streams. WiFi6 has the highest number of streams yet, which means higher connection speeds. These higher speeds allow for consistent high-speed connections which improve high definition video streaming.
WiFi6 has been designed to be able to handle an increase in devices without negatively impacting your WiFi speeds. This results in a smooth streaming experience, while providing uninterrupted connectivity of the ever-increasing number of smart devices in our homes.
To get the best WiFi signal strength your router needs to be located away from any objects that might cause interference (such as Bluetooth speakers, games consoles and microwaves), preferably somewhere high up in the centre of your home.
You could reduce the demands on your WiFi by connecting some devices, such as your TV or desktop computer, directly to your router via an ethernet cable. In addition, turn off apps and devices that are not in use, which could free up WiFi capacity for the devices that you are using.
Download the Sure Support app on Android or iOS to diagnose potential problems and fix them quickly and easily.
For more advice, visit our Help & Support pages.
Turn off apps and devices that are not in use, as they could be competing for bandwidth on the same broadband connection. You could reduce the demands on your WiFi by connecting some devices, such as your TV or desktop computer, directly to your Home Gateway (router) via an ethernet cable.
Download the Sure Support app on your mobile device (on Android or iOS) to diagnose potential problems and fix them quickly and easily.
It might be that the service you are paying for is not sufficient for the demands of your household. If, for example, you have several people accessing the internet at the same time (watching a streaming service on TV, browsing the internet, or accessing work emails), you might want to consider upgrading your broadband plan.
For more advice, visit our Help & Support pages.
If you are experiencing problems with your home broadband or WiFi there are several basic checks you can try at home.
Take a look at your Home Gateway (router) and check that the lights are on, that it is connected to the Fibre Unit and that the Fibre Unit is turned on with lights on its left hand side. If the lights aren't on, check the power cables to each.
For more advice, visit our Help & Support pages.
For more help visit Help & Support