Our out-of-plan mobile call & data charges

Calling locally? Phoning the UK? You’ll find a list of our out-of-plan mobile call & data charges below. You can also find information on making international or satellite calls, premium rate numbers, dialling information and operator services.

 

Data rates
Call rates
Non-geographic and premium rate charges
Usage Type Cost
Texts (per message to all destinations*) 21p / message
Local internet usage 21p / MB

The prices shown are per-minute, unless otherwise stated.

* Excludes premium rate / short code SMS. A message is up to 160 characters long. If an SMS exceeds 160 characters it will be charged in multiples of the per message charge.

** Mobile data is charged in increments of 1MB

Zone Countries Connection charge Price per minute Price per min with Add on
Zone 0 Guernsey, Ireland, Isle of Man, Jersey, United Kingdom (includes numbers starting 01,02,03 & 07) 20p 54p / min 10p / min
Zone 1 Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Lithuania, Luxembourg, Malta, Netherlands, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United States 20p 54p / min 10p / min
Zone 2 Australia, Bahamas, Bermuda, Canada, China, Hong Kong SAR China, Japan, New Zealand, Philippines, Singapore, South Africa, Thailand 20p 54p / min 10p / min
Zone 3 Albania, Belarus, Bosnia & Herzegovina, Iceland, North Macedonia, San Marino, Serbia, Türkiye, Ukraine 20p 76p / min 42p / min
Zone 4 Andorra, Azerbaijan, Faroe Islands, Georgia, Gibraltar, Kazakhstan, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, Vatican City 20p 76p / min 42p / min
Zone 5 Latvia, Poland, Portugal 20p 10p / min 10p / min
Zone 6 Other International destinations not already listed above 20p £1.42 / min 73p / min
Numbers starting with Price per min
UK Freephone: 0800 and 0808 0p / min
Standard Non-Geographic access charge: 05 and 08 (excluding 0800 and 0808) 52.5p / min
Premium Rate access charge: 09 52.5p / min
Directory Enquiry access charge: 118 52.5p / min

IMPORTANT INFORMATION

Calls to premium rate service numbers (including but not limited to 08 excluding 080, 118 and 09) are made up of an access charge and a service charge. Sure can only provide you with information on the cost of the access charge. To check the price of the service charge, please contact the provider of that number. The charge on your bill is the total of access and service charges and can range from a few pence to several pounds.

Further information and number checker can be found here www.phonepayplus.org.uk.

Please note that calls & texts to short codes for TV competitions and voting lines are not supported by Sure, always use the long number and call or text to enter or register your vote. 09 numbers may provide services that are inappropriate for under 18’s. Always ask the bill payer's permission before calling.

All prices shown inclusive of GST.

Sure Mobile promises

We put our customers first and want to ensure you always know where you are with us, so we've set out our commitment to you and your Mobile service with Sure.