Our free Sure Home Visit Service is here to make life easier. If getting to our shop isn't possible, our friendly team will bring in-store support directly to you.
We can help with things like understanding your mobile and broadband plans, setting up or upgrading services, and getting started with new devices. The team provide guidance in person, at a pace that suits you, helping you stay connected and confident with your Sure services.
If you or someone you know could benefit from this support, please get in touch – we're happy to help.
Our Community Officer, Danny, can help with a wide range of Sure services, including:
- Account reviews and advice – Understand your mobile and broadband plans, check for charges, and get guidance on the best options.
- Contract support – Set up new contracts, switch from copper to fibre broadband, upgrade services, or renew existing mobile and fibre plans.
- Device sales and setup – Bring the latest devices to you and help get them started, including transferring data from your old device.
- House moves – Assist with changing over services and preparing new connections when moving.
If you don't see what you need, please get in touch. The team are happy to help with any Sure mobile, broadband, or device questions.
