Where are you going?
Zone 5 Roaming Charges
Cruise ships and aircraft
|Usage||Standard charge for Zone 5||Charge with Roaming Booster for Zone 5|
|Calls to local, UK & Rep. of Ireland*||£3.31 / min||£3.31 / min|
|Calls to rest of world*||£3.31 / min||£3.31 / min|
|Receiving calls*||£3.31 / min||£3.31 / min|
|Sending texts||66p / message||66p / message|
|Data usage**||£16.54 / MB||£16.54 / MB|
Zone 4 Roaming Charges
Other International destinations
|Usage||Standard charge for Zone 4||Charge with Roaming Booster for Zone 4|
|Calls to local, UK & Rep. of Ireland*||£1.76 / min||93p / min|
|Calls to rest of world*||£3.41 / min||£1.76 / min|
|Receiving calls*||£1.76 / min||93p / min|
|Sending texts||56p / message||28p / message|
|Data usage**||£13.23 / MB||£6.62 / MB|
Zone 3 Roaming Charges
|Usage||Standard charge for Zone 3 - roaming||Charge with Roaming Booster for Zone 3 - roaming|
|Calls to local, UK & Rep. of Ireland*||£1.20 / min||66p / min|
|Calls to rest of world*||£2.31 / min||£1.20 / min|
|Receiving calls*||£1.20 / min||66p / min|
|Sending texts||44p / message||22p / message|
|Data usage**||£6.62 / MB||£3.31 / MB|
Zone 2 Roaming Charges
|Usage||Standard charge for Zone 2 - roaming||Charge with Roaming Booster for Zone 2 - roaming|
|Calls to local, UK & Rep. of Ireland*||66p / min||38p / min|
|Calls to rest of world*||£1.20 / min||66p / min|
|Receiving calls*||66p / min||0p / min|
|Sending texts||34p / message||17p / message|
|Data usage**||56p / MB||28p / MB|
Zone 1 Roaming Charges
|Usage||Standard charge for Zone 1 - Roaming||Charge with Roaming Booster for Zone 1 - Roaming|
|Calls to local, UK & Rep. of Ireland*||54p / min||32p / min|
|Calls to rest of world*||99p / min||54p / min|
|Receiving calls*||54p / min||0p / min|
|Sending texts||22p / message||12p / message|
|Data usage**||56p / MB||12p / MB|
All calls charges above are per minute unless otherwise stated. Calls to premium rate will cost more and vary depending on final calling destination.
* 20p connection charge applies to all chargeable calls
** Data charged in 0.2MB increments
Please note on Condor Ferries and other ships you may connect to a maritime satellite network. These networks have premium charges, and all usage is outside of bundle or booster inclusions.
Due to recent changes by US Networks, voice services whilst roaming in the US may require you to enable VoLTE or 4G voice on your handset. If this is available on your handset you will find the option within you network settings. Please note not all handsets support this, and the potential lack of voice services is outside of Sure’s control.
Roaming Data Booster
Roam like home! If you are going on holiday, get a MASSIVE 2GB of UK and EU roaming data for just £5.25 per month with our Roaming Data Booster.*
- Valid for Zone 1 & Zone 2 data roaming only
- Dial *#200# to check your data roaming balance
- Recurring monthly charge of £5.25
*Valid from the date you buy the booster to the end of that calendar month. Can be cancelled at any time but no refund is given for unused days within that calendar month. Recurring monthly charge of £5.25. Available on Sure Pay Monthly mobile plans. Ts&Cs apply. Price includes GST.
A few travel tips
Make sure you know how to turn off data roaming on your phone.
Our Pay Monthly plans all have a cap of £50, for your calls, texts and data. We can increase or reduce this limit if you prefer. Dial *#200# to check your limit and see how much is left.
If you bought your plan before 11th May 2018 we only provide roaming caps on your data. Find out more about roaming caps.
If you’re a Pay As You Go customer you’ll need to top up your credit to use your phone abroad.
It’s easy to run up a big bill when you’re travelling, especially if you’re streaming movies or doing a lot of social media browsing. Here are some tips to help you control your spending:
- Turn off your mobile data and use local WiFi to browse the internet and use your apps.
- Disable location services, background updates and WiFi Assist unless you really need them for maps as they can run up charges even when your mobile data is off.
- Avoid premium or non-geographic numbers (they usually start with 09 but can be others).
- You could be charged for accessing your voicemail, so you may want to turn it off. Here’s more information on how to use your voicemail while travelling.
- If you need to contact us when you are away just call +44 1481 700700 (charge applies).
- If you want to be extra sure you’re not being charged, contact us and we’ll put a block on your data roaming before you leave.