Putting you first
Whether its our expansive coverage you love, our rated best mobile network*, or the fact you can call a fellow islander if you've got a question about your plan, rest assured that you're always front of our minds.
And don't just take our word for it, more telecoms customers are satisfied with Sure than with any other Channel Island provider, according to the CICRA Telecoms Satisfaction Survey*.
Get happy. Switch to Sure Mobile*
Sure customers in Jersey scored highest for overall satisfaction with our mobile, broadband and landline services compared to our competitors.
We've got you covered**
Don’t worry about losing signal and missing that important call. Our 4G network covers 99.5% of the landmass of Jersey, based on our outdoor coverage.
Rated Best Mobile Network*
Sure’s mobile service ranked highest for mobile reception and network with 82% of Sure customers noting they are satisfied with these areas.
What our customers are saying
* CICRA Telecoms Customer Satisfaction (conducted June/July 2018) – ‘Satisfaction with reception & network’: 82% Sure (128 customers),
79% JT (231), 65% Airtel (121).
** Mobile coverage: 99.5% coverage figure is based on outdoor locations of the Bailiwick of Guernsey. Source data is a computer-generated prediction obtained from Atoll, Sure’s network planning tool, as of 3 May 2017. In addition, Sure mobile engineers have undertaken drive testing in built up locations to validate the Atoll results. Coverage and speed may be affected by factors such as building materials, tree cover, other physical objects and weather conditions as well as how many other people are using the network. These results are a guide and not a guarantee of service. To access 4G speeds, you will need a 4G compatible device.