Our mobile call & data charges

Calling locally? Phoning the UK? You’ll find a list of our mobile call & data charges below. You can also find information on making international or satellite calls, premium rate numbers, dialling information and operator services.

The prices shown are per-minute, unless otherwise stated and are inclusive of VAT. Out of bundle calls are subject to a 20p connection charge.

Data rates
Call rates
Non-geographic and premium rate charges
Usage Type Cost
Texts (per message to all destinations*) 21p / message
Local internet usage (per MB) ** 21p / MB

* Excludes premium rate / short code SMS. A message is up to 160 characters long. If an SMS exceeds 160 characters it will be charged in multiples of the per message charge.

** Mobile data is charged in increments of 1MB

Zone Countries Connection charge Price per minute Price per min with Add on
Zone 1 Guernsey, Ireland, Isle of Man, Jersey, United Kingdom (includes numbers starting 01,02,03 & 07) 20p 54p / min 10p / min
Zone 2a Australia, Austria, Bahamas, Belgium, Bermuda, Bulgaria, Canada, China, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR China, Hungary, Italy, Japan, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Philippines, Romania, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Thailand, United States 20p 54p / min 10p / min
Zone 2b Latvia, Poland, Portugal 20p 10p / min 10p / min
Zone 3 Albania, Andorra, Armenia, Azerbaijan, Bosnia & Herzegovina, Faroe Islands, Georgia, Gibraltar, Iceland, Kazakhstan, Liechtenstein, Moldova, Monaco, Montenegro, North Macedonia, Norway, Russia, San Marino, Serbia, Türkiye, Ukraine, Vatican City 20p 79p / min 48p / min
Zone 4 Other International destinations not already listed above 20p £1.36 / min £1.17 / min
Numbers starting with Access Charge
UK Freephone: 0800 and 0808 0p
Standard Non-Geographic access charge: 05 and 08 (excluding 0800 and 0808) 50.4p
Premium Rate access charge: 09 50.4p
Directory Enquiry access charge: 118 50.4p


Calls to premium rate service numbers (including but not limited to 08 excluding 080, 118 and 09) are made up of an access charge and a service charge. Sure can only provide you with information on the cost of the access charge. To check the price of the service charge, please contact the provider of that number. The charge on your bill is the total of access and service charges and can range from a few pence to several pounds.

Further information and number checker can be found here www.phonepayplus.org.uk.

Please note that calls & texts to short codes for TV competitions and voting lines are not supported by Sure, always use the long number and call or text to enter or register your vote. 09 numbers may provide services that are inappropriate for under 18’s. Always ask the bill payer's permission before calling.

Save on your mobile calls

Save over 85% on selected call rates with our Home booster, with big discounts on your mobile calls from Isle of Man to the UK, Europe and other popular international destinations. View our call rates to see how much you could save when you add a Home Booster to your Pay Monthly Plan.

Log in to your My Sure account and go to Manage Add Ons to give your plan a boost.

From £5.00 per month Add Home Booster