Our home phone call charges
You'll find a list of local call charges below, along with rates for information services, operator services and satellite calls. Calling abroad? You can find our international call rates here.
Prices shown are per-minute unless otherwise stated and all calls are subject to a minimum call charge of 7p per chargeable call.
Please Note: From 1st September 2020 landline call prices will increase by 5%
Rental and call charges
International destinations
Non-geographic and premium rate charges
| Sure Home | Sure Home Local | Sure Home International | |
|---|---|---|---|
| Rental | £17.75 | £20.75 | £23.75 |
| Local fixed lines | 6p | FREE* | FREE* |
| Local mobiles | 6p | FREE* | FREE* |
| UK fixed lines and UK 03 numbers | 12p | 6p | FREE* |
| UK mobiles | 12p | 6p | FREE* |
| Ireland fixed lines | 12p | 6p | FREE* |
| Ireland mobiles | 12p | 6p | FREE* |
| Zone 1 fixed lines and mobile | 12p | 12p | 6p |
| Zone 2 fixed lines and mobile | 24p | 24p | 12p |
| Zone 3 fixed lines and mobiles | 12p | 12p | 6p |
| Zone 4 fixed lines and mobile | 48p | 48p | 24p |
| 080 (Freephone) | FREE | FREE | FREE |
*Please note that there is a time limited of 1 hour for free calls (excluding 080 numbers), after which calls will be charged at 6p per minute.
Call charges are per minute. All prices are inclusive of VAT.
| Zones | Countries |
|---|---|
| Zone 1 - popular European landlines & mobiles | Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France Germany, Greece, Hungary, Italy landlines, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland landlines, Portugal landlines, Romania, Slovakia, Slovenia, Spain, Sweden & Switzerland |
| Zone 2 - other European landlines & mobiles | Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia, Faroe Islands, Georgia, Gibraltar, Iceland, Kazakhstan, Liechtenstein, Macedonia, Moldova, Monaco, Montenegro, Norway, Poland mobile, Italy mobile, Russia, San Marino, Serbia, Turkey, Ukraine & Vatican City |
| Zone 3 - popular Rest of the World landlines & mobiles | Australia, Bahamas, Bermuda, Canada, China, Hong Kong, Japan, New Zealand, Philippines, Singapore, South Africa, Thailand & USA |
| Zone 4 - other Rest of the World landlines & mobiles | All other international destinations not already listed above |
| Numbers starting with | Price per min |
|---|---|
| UK Freephone: 0800 and 0808 | 0p / min |
| Standard Non-Geographic access charge: 05 and 08 (excluding 0800 and 0808) | 12p / min |
| Premium Rate access charge: 09 | 12p / min |
| Directory Enquiry access charge: 118 | 12p / min |
