Our home phone call charges

You'll find a list of local call charges below, along with rates for information services, operator services and satellite calls. Calling abroad? You can find our international call rates here.

Prices shown are per-minute unless otherwise stated and all calls are subject to a minimum call charge of 7p per chargeable call.

Please Note: From 1st September 2020 landline call prices will increase by 5%

Rental and call charges
International destinations
Non-geographic and premium rate charges
Sure Home Sure Home Local Sure Home International
Rental £17.75 £20.75 £23.75
Local fixed lines 6p FREE* FREE*
Local mobiles 6p FREE* FREE*
UK fixed lines and UK 03 numbers 12p 6p FREE*
UK mobiles 12p 6p FREE*
Ireland fixed lines 12p 6p FREE*
Ireland mobiles 12p 6p FREE*
Zone 1 fixed lines and mobile 12p 12p 6p
Zone 2 fixed lines and mobile 24p 24p 12p
Zone 3 fixed lines and mobiles 12p 12p 6p
Zone 4 fixed lines and mobile 48p 48p 24p
080 (Freephone) FREE FREE FREE

*Please note that there is a time limited of 1 hour for free calls (excluding 080 numbers), after which calls will be charged at 6p per minute.

Call charges are per minute. All prices are inclusive of VAT.

Zones Countries
Zone 1 - popular European landlines & mobiles Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France Germany, Greece, Hungary, Italy landlines, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland landlines, Portugal landlines, Romania, Slovakia, Slovenia, Spain, Sweden & Switzerland
Zone 2 - other European landlines & mobiles Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia, Faroe Islands, Georgia, Gibraltar, Iceland, Kazakhstan, Liechtenstein, Macedonia, Moldova, Monaco, Montenegro, Norway, Poland mobile, Italy mobile, Russia, San Marino, Serbia, Turkey, Ukraine & Vatican City
Zone 3 - popular Rest of the World landlines & mobiles Australia, Bahamas, Bermuda, Canada, China, Hong Kong, Japan, New Zealand, Philippines, Singapore, South Africa, Thailand & USA
Zone 4 - other Rest of the World landlines & mobiles All other international destinations not already listed above
Numbers starting with Price per min
UK Freephone: 0800 and 0808 0p / min
Standard Non-Geographic access charge: 05 and 08 (excluding 0800 and 0808) 12p / min
Premium Rate access charge: 09 12p / min
Directory Enquiry access charge: 118 12p / min