It's time to make the switch to a faster, more stable fibre internet connection.
Between now and 2029, more than 28,000 copper phone and broadband lines in the Isle of Man will be retired.
At Sure, we're committed to migrating you, our residential and business customers, to the new digital fibre network as smoothly as possible – bringing faster and more stable connections and avoiding interruptions in service.
How can I get Sure fibre?
Sure offers the lowest-price fibre broadband on island – at every speed.
Order online
You can order Sure fibre online below. Alternatively, get in touch on home@sure.com or 07624 247 247. Our Customer Service team is always happy to help.
Book an appointment
At Sure we want to make your transition to fibre as easy as possible. Book an appointment and we will visit you in your home, free of charge, to discuss your fibre broadband options.
Do you need more time?
You may not be able to move to fibre broadband straight away. For example, you may have devices or equipment that rely on your current service, or need to have engineering works done before fibre can be installed.
If this is the case, please do tell us. You won't be disconnected from the copper network – and we'll make sure your new fibre service properly meets your needs.
Reasons you might need extra time:
Specialist devices
You have care or security alarms or equipment like a lift on your current service.
Landline
You rely on a landline to make telephone calls, including to emergency services (999).
Engineering work
You need extra groundworks to have fibre connected.
You need permission
You need permission from a landlord or local authority to have a service installed.
Business requirements
Your business has certain requirements from your broadband service that need to be met.
Extra support
You need extra support from Sure with the fibre installation process.
Zone 1 |
Foxdale, Kirk Michael, St JohnsMarch 2025 - March 2026 |
Zone 2 |
Andreas, Ballaugh, Bride, Jurby, SulbyMarch 2025 - March 2026 |
Zone 3 |
Dalby, Glen Maye, Laxey, PeelMay 2025 - May 2026 |
Zone 4 |
Braaid, Crosby, Glen Audlyn, Glen Vine, Maughold, Ramsey, Strang, Union MillsDates TBC |
Zone 5 |
Ballabeg, Ballasalla, Bradda, Castletown, Colby, Cregneash, Derbyhaven, Port Erin, Port St MaryDates TBC |
Zone 6 |
Baldrine, Douglas, Newtown, Onchan, Port SoderickApril 2026 - April 2027 (Douglas Central, Newtown, Port Soderick) |
Zone 7 |
Douglas NorthDates TBC |
How the transition works
Select a number for more information
We're here to help
Pixi, our Lead Customer Coordinator is happy to answer your questions. Contact her on home@sure.com or phone 07624 247 247 8.30am - 6.30pm Monday to Fridays or 9am - 5pm on Saturdays.
Or we can visit you in your home, free of charge to discuss the transition to fibre, as well as how to save you money on your mobile and broadband plans. Book an appointment below.
Any further questions?
