Future proofing Guernsey
Our fibre network roll out is providing the island with the technology it needs to thrive now, and in the future. Our passionate, expert team is working with the States of Guernsey to get all 30,000 premises on the island connected to fibre by the end of 2026. Learn more about how we’re future proofing Guernsey.
Local Call Centre
Our friendly team are based on island so if you've got a question about your plan, they'll know exactly where you're coming from. What's more, they enjoy finding solutions for you as their comments show.
What I love about working in Sure's Customer Call Centre...
"Knowing that I make customers lives easier on a daily basis." Joshua, Contact Support Officer
“Being able to provide support and to interact with customers regarding their services with us is such a great feeling as customer satisfaction is rewarding and holds a great deal of importance to the company.” Brandon, Customer Support Agent
The most important part of customer service is...
"Making sure that customers are treated how I would expect to be treated." Joshua, Contact Support Officer
Find out how easy it is to switch to Sure.
If you're an existing customer looking for more general info like what to do when you move house, or topping up then check out our Help & Support pages.