Our upgraded 4G+ network uses a range of radio frequencies to deliver faster speeds when you’re using your phone. It covers 75% of the Isle Of Man compared to 4% for Manx Telecom.
Local Call Centre
Our friendly team are based on island so if you've got a question about your plan, they'll know exactly where you're coming from. What's more, they enjoy finding solutions for you as their comments show.
What I love about working in Sure's Customer Call Centre...
"Knowing that I make customers lives easier on a daily basis." Joshua, Contact Support Officer
“Being able to provide support and to interact with customers regarding their services with us is such a great feeling as customer satisfaction is rewarding and holds a great deal of importance to the company.” Brandon, Customer Support Agent
The most important part of customer service is...
"Making sure that customers are treated how I would expect to be treated." Joshua, Contact Support Officer
Find out how easy it is to switch to Sure and start enjoying our Mobile Network as soon as possible!
If you're an existing customer looking for more general info like what to do when you move house, or topping up then check out our Help & Support pages.
What our customers are saying
Official Telecommunications Partner for the Isle of Man TT
Sure has been the Official Telecommunications Partner for the Isle of Man TT for the last 12 years.
Chief executive of Sure in the Isle of Man Mike Phillips says:
“Sure is proud to be a part of island life; there’s nothing more Manx than the TT and our involvement is just one small way that we can give something back to our island home."
Sure Mobile promises
We put our customers first and want to ensure you always know where you are with us so we've set out our commitment to you and your Mobile service with Sure.