Part of Isle of Man life
We’re proud to be part of the local community and our team is passionate about the possibilities provided by technology. Our mission is to connect the island community for a better future; so whether it’s great-value mobile plans, state-of-the-art fibre connectivity, or a huge range of business solutions – we have exactly what you need.
Local Call Centre
Our friendly team are based on island so if you've got a question about your plan, they'll know exactly where you're coming from. What's more, they enjoy finding solutions for you as their comments show.
What I love about working in Sure's Customer Call Centre...
"Knowing that I make customers lives easier on a daily basis." Joshua, Contact Support Officer
“Being able to provide support and to interact with customers regarding their services with us is such a great feeling as customer satisfaction is rewarding and holds a great deal of importance to the company.” Brandon, Customer Support Agent
The most important part of customer service is...
"Making sure that customers are treated how I would expect to be treated." Joshua, Contact Support Officer
Find out how easy it is to switch to Sure and start enjoying our Mobile Network as soon as possible!
If you're an existing customer looking for more general info like what to do when you move house, or topping up then check out our Help & Support pages.
What our customers are saying
Official Telecommunications Partner for the Isle of Man TT
Sure has been the Official Telecommunications Partner for the Isle of Man TT for more than 17 years, and we’re proud to play our part in bringing the world-famous races to more and more people every year.
Our chief executive of Sure in the Isle of Man Mike Phillips says:
“We love working with the TT team to make sure as many people as possible can enjoy the action through our networks and technology. The TT is an essential part of Manx life so we’re glad we can play our part in giving something back to the community we call home."
Sure Mobile promises
We put our customers first and want to ensure you always know where you are with us so we've set out our commitment to you and your Mobile service with Sure.
