Important information about our shop

From Monday 1st February Sure will be re-opening our shop 

It’s important you can shop safely, so we’ve been busy making sure we have social distancing measures in place to keep you and our team safe.

When shopping in store, we urge you to follow the Government’s social distancing guidelines and to shop responsibly.

If you would like to arrange an appointment to come in store, please call 07624 566255 or book online.


Alternatively, call our sales hotline Monday to Saturday 9:00am – 17:00 on 01624 692230 where our sales team will be happy to help you with:

  • purchasing a mobile
  • purchasing mobile broadband
  • purchasing the Big Bundle offer
  • re-signing  your contract
  • SIM card changes
  • lost SIM cards


If you need to do one of the following don’t forget they can all be done simply on MySure, via our free MySure app

  • Log a query or fault ticket
  • Pay your bill
  • Top up your PAYG credit


Store opening hours from Monday 1st February:

Mon - Thurs  09:00 - 17:30

Fri: 09:30 - 17:30

Sat: 09:00 - 17:30

Sun: Closed 


Thank you for all your ongoing patience and custom whilst we ensure we keep the Island's essential services running during this difficult time.