Beef up your inbox with Suremail

With Sure Broadband you get a FREE, secure Suremail account. It gives you loads of space for your emails with a 25GB storage capacity. Plus you'll be able to send large attachments like video files up to 500MB.

Sign in to your Suremail account

How it works

You can use Suremail with your favourite desktop software like Outlook, Thunderbird, Entourage, or any POP/IMAP client.

You can also log in to Suremail from your desktop, laptop, or mobile phone, and get instant access to email, calendars, contacts, tasks and notes.

It also works with the email app on these devices and more: Android, BlackBerry, iPhone, iPad, Nokia and Windows Mobile.

Setting up your Suremail

Choose either a POP3 or IMAP server as shown below. The main difference is that POP3 will usually delete a message from the server once downloaded, freeing up storage space, but IMAP will usually leave it in place so that you can access your email from a different device or location, but requires more storage space. Many modern programs automatically choose some of the settings for you, such as port numbers. If any fields are already populated, please double check them, and don't worry if you're not asked for everything. You may need to check 'advanced settings' depending on the software you're using.

Suremail settings with secure SSL encryption
Suremail settings with low security

Suremail settings with secure SSL encryption

We strongly recommend using SSL encryption, which adds enhanced security* to your email account. Use the following settings for a secure connection:

Configuration option Setting
Incoming mail server secure.emailsrvr.com
Incoming port (POP3) 995
Incoming port (IMAP) 993
Outgoing mail server secure.emailsrvr.com
Outgoing port (SMTP) 465
Encryption / security yes: SSL
Authentication Auto, password or 'same as incoming server'
User / login name yourname@suremail.je (use your own email address)

* SSL offers enhanced email security by encrypting information between your device and our server. It does not guarantee security to or from a recipient/sender as they may not be using secure settings themselves. Email shouldn't be considered an entirely secure method of communication and sending personal or sensitive information via email is not advised. Support regarding your Suremail account can be found here.

Suremail settings with low security

We strongly recommend that you use the above secure settings to access your email. If you have a particular reason not to, you may want to use the settings below. Please be aware that the following details will allow you to access your Suremail account, but won't offer any security or encryption.

Configuration option Setting
Incoming mail server mail.suremail.je
Incoming port (POP3) 110
Incoming port (IMAP) 143
Outgoing mail server mail.suremail.je
Outgoing port (SMTP) 25
Encryption / security none
Authentication Auto, password or 'same as incoming server'
User / login name yourname@suremail.je (use your own email address)