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Two Sure franchise stores to close in Ramsey and Port Erin
Sure’s Ramsey and Port Erin franchise stores, owned by XFOR, will cease trading on Wednesday 30 September.
Sure is consolidating all retail activity into its Douglas store, a Sure-owned branch, as well as investing in online and telephone sales options for customer convenience.
The telecoms provider will continue to operate at its Strand Street store where it has put in place a number of measures to adapt to today’s retail environment. This includes offering an online appointment system to cut out the hassle of customers waiting in line, free delivery island wide for contract customers, and a local sales hotline.
Customers will still be able make bill payments and, arrange PAYG top ups via the website or on the MySure app and set up direct debit to pay their regular bill.
Mike Phillips, Sure Isle of Man Chief Executive, said: “XFOR have been trading under the Sure brand for 10 years and we thank them for their support to our business during that time. Our ongoing priority is that our customers around the island feel connected.
“We recognise the importance of supporting the high street and this move allows us to adapt and invest our resources into the Strand Street store and continue to meet our customers’ needs”
Customers can shop from any location, at any time by visiting sure.com or via the business’s local sales hotline on 01624 692230. The line is operational Monday to Saturday 9-5pm and customers simply need to have their photo ID and proof of address to hand. To book an appointment online visit sure.com/bookappointment.