4G Network Coverage
Want to go faster?
Our fast 4G network won’t keep you waiting for pages to load or videos to buffer when you’re browsing on your phone so you’ll be able to surf, stream and download at a speed that suits you. That’s one reason why 90% of our customers are happy with Sure*.
Get happy. Switch to Sure Mobile.
Sure customers in Jersey scored us highest for overall satisfaction with our mobile, broadband and landline services compared to our competitors – that’s according to an independent Telecoms Satisfaction Survey*.
We've got you covered
Don't worry about losing your signal and missing that all important call or email. Our 4G network covers 99.5% of the landmass of the Bailiwick of Jersey, based on our outdoor coverage**.
Light orange: Good coverage indoors and outdoors
Light pink: Good coverage outdoors
Source: Sure network mobile planning tool, as of 15 March 2017
The best plan for you
Need lots of data to catch up with your friends on social media or watch the latest trending YouTube videos? We’ve got a plan to suit you. And with our fast 4G network and great coverage you’ll enjoy quicker downloads and speedy browsing.
Switching to Sure is simple
Moving to a better deal with a Sure Mobile plan couldn’t be easier. We’ll do everything, you can keep your number and there won’t be any break in your service. If you want a Pay Monthly plan, just choose your phone and plan online and then come in to sign your contract, If you’d prefer to Pay As You Go, either pop into one of our shops and pick up a new SIM Card or order online.
* Source: CICRA Telecoms Customer Satisfaction (conducted June/July 2018) – ‘Overall Satisfaction’: 87% Sure (128 customers), 74% JT (231), 72% Airtel (121).
** Mobile coverage: 99.5% coverage figure is based on outdoor locations of the Bailiwick of Jersey. Source data is a computer-generated prediction obtained from Atoll, Sure’s network planning tool, as of 3 May 2017. In addition, Sure mobile engineers have undertaken drive testing in built up locations to validate the Atoll results. Coverage and speed may be affected by factors such as building materials, tree cover, other physical objects and weather conditions as well as how many other people are using the network. These results are a guide and not a guarantee of service. To access 4G speeds, you will need a 4G compatible device.