Graham Hughes, Sure’s chief executive in Jersey, said: “Sure welcomes today’s initial notice from the Jersey Competition Regulatory Authority (JCRA), which has proposed fining JT for once again acting anti-competitively when it raised its wholesale broadband pricing to other competitors at the start of 2019. This made it impossible for us to compete fairly for broadband customers for more than a year, having an impact on consumers who were faced with limited choice as a result.
“At Sure we always treat our customers - and our competitors – fairly. Great customer experience is at the heart of our business and we’d encourage any JT broadband customer who feels they have been treated unfairly to join Sure – the Channel Islands’ largest and most popular broadband provider – and benefit from our highly rated customer service."