Supporting you and our community
A message from Ian Kelly, CEO, Sure Group:
This is a worrying time and we are here to support our customers and our island community as best we can.
We will keep you updated on this page with our response to the continually changing situation and provide hints and tips on how to get the most out of our services and how to manage your accounts remotely.
We’d like to thank all islanders for their ongoing support and our staff for their hard work in keeping the island connected.
MySure Hints & Tips
You can view and pay bills, check data usage, minutes and text allowances or top up if you’re a pay as you go customer with MySure. Its easy to register. Before you start make sure you have the following:
- If you're a Pay Monthly customer, have your most recent bill reference number and your account number to hand
- If you're a Pay As You Go customer, all you need is your mobile number and we’ll text you a unique code for sign up
Then download the MySure app for free and you're good to go. For questions and additional support please visit the MySure Help page.