From Monday 18th May Sure will be re-opening its shops and you will need to make an appointment if you wish to visit one of our stores.
It’s important you can shop safely, so we’ve been busy making sure we have strict social distancing measures in place to keep you and our team safe.
When shopping in store, we urge you to follow the Government’s social distancing guidelines and to shop responsibly.
To arrange an appointment to come in store, please call the relevant number:
- Douglas - 07624 566255
- Ramsey - 07624 266200
- Port Erin – 07624 250200
Alternatively, call our sales hotline Monday to Saturday 9:00am – 17:00 on 01624 692230 where our sales team will be happy to help you with:
- purchasing a mobile
- purchasing mobile broadband
- purchasing the Big Bundle offer
- re-signing your contract
- SIM card changes
- lost SIM cards
From 18th May, due to the more limited number of customers we can serve in our stores, we will not be able to help with bill payments and queries or top ups in store. Please visit sure.com where you can:
- pay your bill
- log a query or fault ticket
- top up your PAYG credit
- order mobile, broadband and home phone
Store opening hours from Monday 18th May:
Douglas
Mon-Sat: 09:00-17:30 (excluding Wednesdays)
Wed: Closed
Sun: Closed
Port Erin
Mon-Fri: 10:00–17:30
Sat: 09:00-17:00
Sun: Closed
Ramsey
Mon - Fri: 09:00-17:30
Sat: 09:00-17:00
Sun: Closed
Thank you for all your ongoing patience and custom whilst we ensure we keep the Island's essential services running during this difficult time.