How to shop with us during COVID-19

We are still open for business just doing it in a different way. If you would like to purchase a mobile, for instance, the new Samsung Galaxy S20 or IPhone11, purchase mobile broadband or a re-sign of your contract please call our Sales Hotline 01624 692230 which will be manned 09:00 to 17:00 Monday to Saturday where one of the team will be happy to help. Please have photo ID and proof of address to hand.


If you need to do one of the following please visit  or call us on 07624 247247


·       Change or order home broadband

·       Change or order a landline

·       Change your existing mobile tariff  


If you need to do one of the following don’t forget they can all be done simply on MySure, via our free MySure app


·       Log a query of fault ticket

·       Pay your bill

·       Top up your PAYG credit