Due to unprecedented volumes of queries and requests our teams have been extremely busy in recent weeks. In order to try and catch up with our backlog of requests we are keeping our Support Centre phone lines closed on Saturday 16th May so that the team can dedicate their time to dealing with the backlog of customer queries and requests. We will be back open as usual on Monday at 9am. If your query is urgent please email email@example.com. We also ask that you avoid calling or emailing us multiple times regarding the same issue to help us keep waiting times to a minimum and avoid unnecessary delays in us responding to multiple requests
We are regularly updating our website with FAQs to help our customers, so please visit the Coronavirus page before calling.
Thank you for your continued patience and your understanding during this challenging time.