Due to the current situation in Guernsey our shop is now closed until further notice. We will continue to support our customers and there are a variety of ways you can contact us:
MySure: Register for MySure and log a query or fault ticket, pay your bill or top up with PAYG credit. Or, download the MySure app for free to manage your account from your phone.
Online: Visit the Help & Support section for information and to talk to the team via webchat or log a ticket using our Help pop up.
Sales Hotline: If you would like to purchase a new mobile phone, mobile broadband or to re-sign your contract please call our Sales Hotline on 01481 757780 which will be open 09:00 to 17:00 Monday to Saturday. Please have photo ID and proof of address to hand.
Other: Call us on 01481 700700 to change or order home broadband, home phone connection, or an existing mobile plan.
We are receiving an increased numbers of calls, so you may need to wait a little longer for us to deal with your query. Rest assured we are working through all requests in turn as quickly as possible